55 West Apartments

Absolutely horrific and unethical company. I believe they are racist and have discriminatory practices when leasing apartments. They did the bait and switch. Offered a unit at one rate, took weeks to get a response from my application. Said it was because they were short staffed then increased the rent by $200. Afterwards told me I was denied because my previous landlord was out of the country. I asked for a refund then they said I was approved if I moved in that week with an increased deposit and $200 more in rent. I declined so they kept my $300. A couple days later I asked if I could move in the following month in a smaller unit. They never responded until 3 weeks later and now say my application was canceled by me and because of that I forfeited my $300. I plan to file a discrimination complaint. I have reached out to corporate twice and no response. I even asked to go to another apartment complex instead of losing my $300 and they declined. All of this after they lurked on my LinkedIn profile. Hmmmmm!

I loved the location, and my apartment was perfect for me with a great view. Only 4 stars because it isn’t a no smoking facility and it is very noticeable in all public areas as well as sitting on the balcony. Loved that there was an attached garage but it isn’t well designed for being utilized as both city and residential parking. Any event downtown could often make it difficult to get in and out. If not for those two things, would have renewed my lease

I would like to start that the building is physically beautiful. Unfortunately the staff in the leasing office are less than helpful. I was looking forward to sign the lease with them then after I had placed a deposit and paid the outrageous application fee. I was turned down for the apartment, and getting turned down was no issue but the lack of communication along with the two month process to find out I was denied, also that left me homeless 5 days before I moved to Orlando was the issue. On top of that the leasing office has yet to return any of the money that I had put down and none of the application fees that I was assured that I would get a majority back have come back to me and it has been over three weeks now. I would advise no one to apply to move in or rent from this property. I have tried many times to contact the leasing office and it feels like they are ignoring my calls. Don’t apply here, save the hassle and rent from somewhere trustworthy.